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Accessibility

Accessibility statement

We want everyone to be able to use our website and services, including people with disabilities and people in vulnerable circumstances.

Last reviewed: June 2026

Home Credit Ltd is committed to making our website accessible and easy to use for as many people as possible.

What we're doing

We aim to meet the international WCAG 2.1 AA accessibility standard. In practice, that means we work to ensure our site:

  • can be navigated using a keyboard, with clear, visible focus;
  • uses sufficient colour contrast and readable text that can be resized;
  • works with screen readers and assistive technologies;
  • respects your device's "reduced motion" setting;
  • uses plain, clear language wherever possible.

If you need help, or a different format

If you have difficulty using our website, or would like information in another format — such as large print, or by phone — please contact us and we'll do our best to help:

Phone: 07415 741133 · Email: info@homecredit-ltd.co.uk
Monday to Friday, 9am–5pm.

We also make reasonable adjustments for customers who need them. You can tell us about your needs at any time — see our support and vulnerability page.

Telling us about a problem

We're always working to improve accessibility. If you come across a barrier on our site, please let us know at info@homecredit-ltd.co.uk and we'll look into it.